Arvind Precision Parts Pvt. Ltd.
Pune·Manufacturing
⚠️The Challenge
Sales team was tracking leads in Excel with no visibility into pipeline stages. Inventory and sales were completely disconnected, causing frequent stock-outs during peak order seasons and lost deals when production couldn't confirm availability.
🔧The Solution
Zoho CRM implemented with custom pipeline stages tailored to the manufacturing sales cycle. Automated follow-up sequences configured for distributor and direct-buyer leads. Zoho Inventory integrated in real time so sales reps could see live stock levels directly on deal records before committing delivery dates.
📈The Results
Lead-to-order cycle
Reduced from 18 days to 7 days
Stock-out incidents
Dropped by 63% in Q1 post go-live
Pipeline visibility
Real-time for management — from zero
Follow-up compliance
Automated for 100% of inbound leads
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