Frequently Asked Questions

Zovett is a Zoho Authorised Partner based in Pune, India. We implement, customise, and integrate the full Zoho ecosystem — CRM, Books, One, Creator, Desk, Analytics, People, Payroll, Inventory, and more — for Indian SMBs across 8+ industries.

Yes. Zovett is a Zoho Authorised Partner. This means we are officially certified by Zoho, have access to Zoho's partner support channels, and are listed on the Zoho partner directory. You get a verified implementation, not a freelancer or a generalist agency.

We have delivered 750+ implementations across manufacturing, real estate, solar & energy, healthcare, education & EdTech, IT & SaaS, retail & D2C, finance & BFSI, logistics, and hospitality.

We work with both. Most of our clients are Indian SMBs with 10 to 500 employees. Our implementations are scoped and priced to the actual needs of each business — not one-size-fits-all enterprise packages.

It depends on scope. A focused Zoho CRM or Books implementation typically takes 3 to 6 weeks. A full Zoho One rollout across multiple apps takes 8 to 16 weeks. We always define a timeline before starting and stick to it.

Every project follows five stages: Discovery (understanding your process), Blueprint (documenting the architecture), Build (configuring in a sandbox), UAT (your team tests and we refine), and Go-Live (migration, launch, and training). Nothing goes live without your sign-off.

Yes. We have migrated from Salesforce, HubSpot, Pipedrive, Tally ERP 9, Tally Prime, QuickBooks, Busy, Excel, and several other platforms. We run a full test migration before the production cutover so you can validate data accuracy first.

Yes. Every implementation includes role-based live training sessions for your team — sales reps, finance staff, HR, and managers get sessions tailored to their day-to-day workflows. We also provide recorded guides for onboarding new joiners.

Zoho CRM is a standalone sales CRM. Zoho One is an all-in-one suite of 40+ apps covering CRM, accounting, HR, projects, support, analytics, and more — all under one licence. If you need more than just CRM, Zoho One is typically more cost-effective.

Yes. Zoho Books is fully GST-ready with support for CGST, SGST, IGST, e-invoicing, GSTR-1, GSTR-3B, and TDS. We configure all statutory components during setup so you are compliant from day one.

Virtually any custom business app — field service management, inspection checklists, approval workflows, inventory trackers, HR portals, customer portals, delivery tracking, and much more. Creator apps are automatically available as iOS and Android mobile apps.

Yes. Zoho CRM, Books, and Desk integrate with WhatsApp Business, Tally, Razorpay, Shopify, Amazon, Flipkart, Google Workspace, IndiaMART, and 50+ other tools. We configure and test all integrations as part of the implementation.

Pricing depends on the scope — which apps, number of users, integrations, and automations required. We offer fixed-scope packages with milestone-based billing so there are no surprise invoices. Contact us for a tailored quote after a free discovery call.

All implementations include a 3-month hypercare period with bug fixes, minor configuration changes, and user support at no extra cost. After that, we offer ongoing support and enhancement retainers for clients who want continued assistance.

Book a free consultation using the form on our website or email us at support@zovett.com. In the first call we understand your requirements, assess your current tools, and outline a recommended approach — completely free, no commitment required.